Chairs & Stools - 250 lbs.
Benches & Sofas - 500 lbs.
Coffee tables, dining tables, bar/counter tables, desks - 100 lbs.
End tables - 50 lbs.
Contact Us to discuss your options.
All assembly instructions can be downloaded directly from our site! You can find them on the individual product page.
Residential
Make sure black cap is removed and assembled correctly. If the issue still persists, the hydraulic could be defective. Contact Us to discuss your options, or the retailer you purchased the item from.
Please send an email to RMA@lumisource.com. Allow 24-48hrs to respond.
Each product is further warranted to function properly under normal conditions of use for a period of 1 year from the date of consumer purchase or receipt. This warranty is not valid if the product is misused, abused, or tampered with. If repair or replacement should be necessary, please contact the point of purchase. Examples of claims covered: hydraulic or lever pole failure, cracking/splitting/breaking of seat material, and breaking of casters.
Please inspect your shipment and notify us of any damages within15 days of receipt of your order. We request that any damages are photographed and submitted to us through email at rma@lumisource.com. We reserve the right to request additional images/information.
Yes, Contact Us to discuss your options.
Refer to our Product How To Videos
- Never use glass cleaner or harsh or abrasive household cleaning chemicals
- Never attempt to open or repair electric items. Contact a certified electrician
- Do not place in direct sunlight
- Wipe clean with clean cotton cloth or acrylic rubbing compound
Wipe only with clean cotton cloth
For minor scratches use steel wool to gently scuff out marks.
Never apply wood polish directly onto wood surface, always apply to clean dry cloth and then wipe and polish wood surface.
Do not wash with soap or cleanser, dab clean with damp cotton cloth.